Terms & Conditions for Primal Beef LLC

  1. Introduction – These Terms and Conditions apply to the use of PrimalBeef.com website and the purchase of beef products on this website. By using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions, you must not use this website.
  2. Information About Us – PrimalBeef.com is operated by Primal Beef, LLC, a Virginia based business with an address at 508 Kendrick LN, Front Royal, VA. Our business is to sell high-quality beef products to our customers.
  3. Product Descriptions – We take all reasonable care to ensure that all details, descriptions, and prices of products appearing on the website are accurate. However, we do not guarantee the accuracy of the product descriptions, prices, and availability on the website. We reserve the right to change the product descriptions, prices, and availability without notice.
  4. Orders – To purchase products from PrimalBeef.com, you must be at least 18 years old. You may place an order by adding products to your shopping cart and following the checkout process. By placing an order, you are making an offer to purchase the products at the prices and under the terms and conditions on the website. We reserve the right to accept or reject your offer at our discretion.
  5. Payment and Delivery – Payment for orders must be made in full before the products are shipped. We accept payment through Square.. All orders will be delivered to the address specified by you during the checkout process. We will make every effort to deliver the products on time, but we do not guarantee delivery dates. We are not responsible for any delays or damage to product(s) caused by delivery companies, weather, acts of God, labor strikes, orders or acts of military or civil authority, pandemic, national or state emergencies, state or local regulations and ordinances, insurrections, riots, wars, Internet system unavailability, system malfunctions or other delays or damage beyond the reasonable control of Primal Beef.
  6. Refunds and Returns – Thank you for choosing Primal Beef. We stand behind the quality of our products and want to ensure your satisfaction. Please read our return and refund policy carefully.
    1. Timeframe: If you receive a product that you are not satisfied with, you must notify us within 24 hours of delivery of the product.
    2. Refund or Replacement: If the product is defective or damaged, we may offer either a refund or replacement of the product. Refunds will be issued to the original payment method. Replacements will be shipped to you at no additional cost.
    3. Documentation: We may require you to provide documentation, such as photos, to support the return request. If you do not provide sufficient documentation, we may not be able to process your return.
    4. Cancellation: Once an order has been processed, it cannot be cancelled or modified. If you need to make changes to an order, please contact us as soon as possible.
    5. We reserve the right to modify this return and refund policy at any time without prior notice. If you have any questions or concerns about our policy, please contact us before making a purchase. We reserve the right to deny a return request for any reason.
  7. Limitation of Liability – To the fullest extent permitted by law, we will not be liable for any loss, damage, or injury arising from your use of PrimalBeef.com or your purchase of products on the website. This includes, but is not limited to, any indirect, incidental, or consequential damages.
  8. Intellectual Property – All graphics, products, and content on PrimalBeef.com is the sole intellectual property of PrimalBeef.com. Access to and use of PrimalBeef.com does not grant a license to use said intellectual property without prior written permission of Primal Beef, LLC. Primal Beef reserves all rights and remedies for unauthorized use of its intellectual property, including costs and reasonable attorney’s fees.
  9. Governing Law – These terms and conditions are governed by and construed in accordance with the laws of Virginia. Any disputes arising from these terms and conditions will be resolved by the courts of Virginia.
  10. Changes to Terms and Conditions – We reserve the right to change these terms and conditions at any time without notice. Your continued use of the PrimalBeef.com after any changes to these terms and conditions will be deemed acceptance of those changes.

By using PrimalBeef.com, you agree to these terms and conditions. If you have any questions, please contact us at customerservice@primalbeef.com